Privacy Policy for MK Academy

Effective Date: January 1, 2024

1. Introduction

MK Academy ("we," "our," or "us") respects your privacy and is committed to protecting the personal information of our students, families, website visitors, and others who interact with us. This Privacy Policy explains how we collect, use, disclose, and protect your information. By accessing or using our website or engaging with our services, you agree to the terms of this Privacy Policy.

2. Information We Collect

a. Personal Information

We may collect information that identifies you or could reasonably be used to identify you, including but not limited to:

  • Name, email address, phone number, and physical address
  • Educational and academic information, where applicable
  • Health and medical information, where applicable
  • Insurance and payment information
  • Account details (if applicable, such as for online portals)

b. Non-Personal Information

We may collect non-identifiable information automatically when you visit our website, such as:

  • Browser type, device type, and operating system
  • IP address and general location information
  • Pages viewed and duration of visits
  • Referring URLs and clickstream data

c. Sensitive Information

Where applicable, we may collect sensitive information, such as health data or educational records, only as necessary to provide services and comply with legal obligations.

3. How We Use Your Information

We may use the information we collect for the following purposes:

  • To provide and manage our educational services, including assessments, academic planning, and support programs
  • To communicate with you, including program updates, appointment reminders, and service updates
  • To process payments, verify insurance, and handle billing inquiries
  • To improve and optimize our website and services
  • To comply with legal, regulatory, and ethical obligations
  • To protect our rights, property, and safety, as well as those of our students, families, and staff

We may also use your information in any other way that is disclosed to you at the point of collection or with your consent.

4. Information Sharing and Disclosure

We do not sell or rent your personal information. However, we may share your information in the following circumstances:

a. Service Providers

We may share information with third-party vendors and service providers who perform tasks on our behalf, such as payment processing, IT support, and marketing.

b. Legal Compliance

We may disclose your information to comply with applicable laws, regulations, or legal processes, such as subpoenas or court orders.

c. Protection of Rights

We may disclose information when we believe it is necessary to prevent harm or to protect our rights, users, or the public.

d. Business Transfers

In the event of a merger, acquisition, or sale of assets, personal information may be transferred as part of the business transaction.

5. Data Retention

We retain personal information only as long as necessary to fulfill the purposes for which it was collected, comply with legal and regulatory obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we will securely delete, anonymize, or archive it in compliance with applicable laws.

6. Your Rights and Choices

Depending on your jurisdiction, you may have the following rights regarding your personal information:

  • Access: Request access to the personal information we hold about you.
  • Correction: Request corrections to inaccurate or incomplete personal information.
  • Deletion: Request the deletion of your personal information, subject to legal and regulatory retention requirements.
  • Restriction: Request a restriction on how we process your information.
  • Data Portability: Request a copy of your information in a portable format.
  • Objection: Object to the processing of your information for certain purposes.
  • Withdraw Consent: Withdraw your consent for data processing where consent is the legal basis.

To exercise your rights, please contact us using the information provided in Section 12.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and support our marketing efforts. Cookies may collect information such as your browser type, device information, and website usage patterns.

You can manage cookie preferences through your browser settings. Disabling cookies may affect your experience on our website.

8. Data Security

We implement robust technical, administrative, and physical safeguards to protect your personal information from unauthorized access, use, alteration, or disclosure. These measures include, but are not limited to:

  • Data encryption during transmission and at rest
  • Secure servers and firewalls
  • Access controls and authentication measures

Despite our efforts, no security system is completely foolproof, and we cannot guarantee absolute security.

9. Compliance with Legal and Regulatory Requirements

As an educational institution, MK Academy complies with applicable laws and regulations, including the Family Educational Rights and Privacy Act (FERPA), Health Insurance Portability and Accountability Act (HIPAA) where applicable, California Consumer Privacy Act (CCPA), and other data protection regulations as required.

10. Children's Privacy

Our services are designed to serve adolescents and their families. We collect personal information from minors only as necessary to provide educational services and with appropriate parental consent where required by law. We take special care to protect the privacy and safety of minors in our programs.

11. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal requirements. Any changes will be effective when posted on our website. We encourage you to review this page periodically to stay informed about how we are protecting your information.

12. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or your personal information, please contact us at:

Address: 11044 McBroom St, Sunland, CA 91040
Phone: (424) 334-0669
Email: admin@mkteenacademy.com

Office Hours: Weekdays, 8am–5pm